Rasa
A conversational AI platform that combines language models with explicit business flows to build, test and deploy customer-facing chat and voice agents.
About Rasa
Support teams need conversational agents that follow defined business rules while handling changes in what customers ask.
Who it’s for
- Developers building customer service agents
- Support teams designing chat and voice workflows
When to consider it
Consider Rasa when you need version-controlled conversation flows, backend integrations and control over deployment.
Tradeoffs & limitations
- The free Developer Edition permits one bot per company, with up to 1,000 external conversations or 100 internal employee conversations per month; Enterprise requires contacting sales.
- The current licensed distribution is referred to as Rasa Pro. The separate Apache-2.0 Rasa Open Source repository is legacy software in maintenance mode.
SOTA overview · Documentation-based assessment · Sources & review method
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Sources & review method
Documentation-based assessment · Oct 5, 2026 · Prepared with AI assistance; not a hands-on benchmark.
- Rasa official website
- Rasa pricing and Developer Edition limits
- Rasa framework and licensed distribution
- Rasa Open Source repository
- Rasa Open Source Apache-2.0 license
- Rasa release and maintenance policy
Checked by SOTA · AI-assisted documentation review. Selection advice is our assessment; verify current requirements for your deployment.
Import history & original evidence
Rasa official website
A conversational AI platform that combines language models with explicit business flows to build, test and deploy customer-facing chat and voice agents.
Based on official pages and announcements checked on 2026-10-05. No hands-on test, performance benchmark or popularity ranking is claimed.