Kapa
An AI knowledge retrieval service that connects documentation and support content to assistants through prebuilt agents, an API, or MCP.
About Kapa
Support teams and product agents need answers grounded in documentation scattered across different sources.
Who it’s for
- Technical support teams
- Developers building product assistants
When to consider it
Consider Kapa when you want documentation-backed support answers or a retrieval tool for an existing agent.
Tradeoffs & limitations
- The free trial lasts 14 days and includes 5,000 retrieval queries and 1,000 answers; continued use requires a Growth or Enterprise plan.
SOTA overview · Documentation-based assessment · Sources & review method
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Sources & review method
Documentation-based assessment · Oct 4, 2026 · Prepared with AI assistance; not a hands-on benchmark.
Checked by SOTA · AI-assisted documentation review. Selection advice is our assessment; verify current requirements for your deployment.
Import history & original evidence
Kapa official website
An AI knowledge retrieval service that connects documentation and support content to assistants through prebuilt agents, an API, or MCP.
Based on official pages and announcements checked on 2026-10-04. No hands-on test, performance benchmark or popularity ranking is claimed.