Chatbase
An AI customer support platform for building agents that answer questions, run business actions and work with a helpdesk across chat, email and voice.
About Chatbase
Support teams need to connect automated answers and business actions with the conversations that require human follow-up.
Who it’s for
- Customer support teams automating recurring requests
- Businesses connecting customer conversations to service integrations
When to consider it
Consider Chatbase when you want an AI support agent with business integrations and a shared helpdesk for human follow-up.
Tradeoffs & limitations
- The free plan includes 50 message credits per month and one member, with limited model access.
- AI agents get deleted after 14 days of inactivity on the free plan.
SOTA overview · Documentation-based assessment · Sources & review method
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Sources & review method
Documentation-based assessment · Oct 7, 2026 · Prepared with AI assistance; not a hands-on benchmark.
Checked by SOTA · AI-assisted documentation review. Selection advice is our assessment; verify current requirements for your deployment.
Import history & original evidence
Chatbase official website
An AI customer support platform for building agents that answer questions, run business actions and work with a helpdesk across chat, email and voice.
Based on official pages and announcements checked on 2026-10-07. No hands-on test, performance benchmark or popularity ranking is claimed.